Adding staff
Growing the Gym TeamHub coaching team — inviting staff, the four staff roles, and what each can do.
New coaches join from the Staff tab's Individual view — invite them (inviting is owner-only), and they land in the directory with a profile to fill in.
The staff roles
| Role | What they do |
|---|---|
| Owner | Everything — settings, billing, roles, the hub itself |
| Director | Program management — nearly everything except hub ownership |
| Admin | Operational support — manages the content they create |
| Coach | Day-to-day coaching — skills, assignments, attendance, their own lessons |
(The exact permissions per tab are configurable — see Roles and permissions.)
Changing someone's role
Roles move in Settings → Access & Roles → Member Roles, reachable straight from Manage roles in the Staff header. Owners and directors both get there; promoting someone to director is owner-only, and a director cannot change another director.
Inviting someone and changing their role are different jobs, and this is the one place gyms reliably trip: cutting a new invite code does not promote a coach who is already on your staff. They'll still get into the hub, with the role they already had — nothing about their access changes. Member Roles is the place to do it. (Role changes are web-only for now — the mobile app does not have this editor yet.)
After the invite
The new coach's profile is ready for the rest of the record — schedule, responsibilities, certifications. A role filter on the Individual view keeps a big staff browsable.
Owners & directors
Staff see the directory and their own pages. Editing others' schedules and approving time off extend to directors; inviting new staff and each profile's private Notes tab are owner-only.
Last updated September 24, 2026
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