Billing and your subscription

GymTeamHub is one flat subscription per gym — every feature, all your program hubs, unlimited members. Parents, athletes, and coaches never pay anything; the gym's subscription covers everyone.

How pricing works

One flat subscription per gym, billed monthly or annually (annual gets a discount). There are no tiers, no per-athlete fees, and no locked features — every gym gets the whole platform. Current prices are on the pricing page.

Running multiple locations? Each gym is its own subscription; one account can own several gyms.

The 30-day free trial

Your trial starts when you start your gym: from your My Hubs page, choose Start your gym, name it, and enter your billing info. You aren't charged anything up front — the first charge comes when the 30-day trial ends, and you can cancel any time before then. Everything is unlocked from day one: the trial is the full product, not a limited preview.

After the trial

There's nothing to upgrade — when your trial ends, your subscription simply continues on the card you entered. If you decide GymTeamHub isn't for you, cancel before the trial ends (see below) and you won't be charged.

If your subscription ends, nothing is lost: your gym's hubs switch to view-only — everyone can still sign in and see everything, but nothing new can be added. All your data is preserved, and resubscribing reactivates the gym immediately.

Subscriptions are managed on the web app, not in the mobile app.

Managing your billing

In your hub, Settings → Hub Settings → Billing shows your trial or renewal status and a Manage billing button — that's where you update your card, download invoices, or cancel (including cancelling during the trial). If you cancel a paid subscription, the gym stays fully active until the end of the period you've paid for.

Common questions

Who sees the Billing card?

Only the gym's owner — coaches, admins, and parents never see billing information, and there's nothing they need to do.

Does anyone besides the gym pay?

No. Families never pay GymTeamHub anything — the gym's subscription covers every parent, athlete, and staff member in all of its hubs.

What happens to my data if I cancel?

It's preserved. A lapsed gym is view-only, not deleted — resubscribing brings everything back exactly as you left it.