Roles — who sees what
The Gym TeamHub roles explained — owner, director, admin, coach, parent, and athlete — and how hub permissions control what each one sees.
Everyone in a hub has a role, and the role decides what they can see and do. The short version: staff run the program, parents follow their own gymnast, and your gym decides how much families see of each other. Medical information and progress reports stay with the family whatever a gym chooses.
The roles
| Role | Who it's for | What it unlocks |
|---|---|---|
| Owner | The person who created the hub | Everything — including hub settings, billing, roles, and deletion |
| Director | Program leadership | Nearly everything the owner has, minus ownership-level controls |
| Admin | Front-desk / office staff | Management workflows without full program control — including inviting new families |
| Coach | Coaching staff | The day-to-day tools: skills, assignments, attendance, scores, reports |
| Parent | Families | Team-wide pages plus their own gymnast's private data |
| Athlete | Gymnasts | Gymnasts primarily live on the roster as records linked to their parents' accounts |
Owner, director, admin, and coach are collectively "staff" — throughout these docs, a Coaches & staff callout means all four.
What parents see
Parents get the shared team pages — calendar, announcements, groups, channels — and the detail for gymnasts linked to their account. Medical information and progress reports never leave the family. Skills, scores and assignments start there too, and a gym can widen any of them to the whole team from the Permissions table in hub Settings (see below) — including the roster itself, which by default shows a parent only their own gymnast. Your own contact details are yours to share or not, in Settings → Privacy.
Hub permissions are configurable
Owners & directors
The Access & Roles area in hub Settings holds the Permissions table: per feature, you decide whether parents see nothing, their own gymnast's data, or everything. The same tab's Member Roles editor changes what a person is — promote a coach to director, or move someone between staff roles.
Note
Because permissions are per-hub, what you see in these docs may differ slightly from your hub — if a tab or detail is missing for you, your gym has likely configured it that way.
Last updated September 24, 2026
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